Exchange & Returns
We understand that sometimes it is hard to decide which style is the best for your home. Should you wish to change your cushions, please contact us within 60 days if having received it and our Customer Support Team will be happy to assist you.
If by any chance you changed your mind about your purchase, you may do so within 60 days. Please contact our Customer Support Team for Return Instructions. We want you to be 100% happy with your purchase from us.
Our team double-checks the quality of every order before they are shipped. But in case you received a damaged product ,contact our Customer Support Team immediately from receiving your order and we will take care of it for you. The customer must also provide requested information like images and a full description of the fault. Once received, we will make arrangements to have a replacement product sent to you as quickly as possible.
We accept all major credit and debit cards like Visa, MasterCard, American Express and Discover. We also accept payments thru PayPal. We also accept payments via Shop Pay where in you in full or in 4 interest-free installments for orders between $50-$3000.
We take payment security seriously so we process all transactions within a secure environment. Your personal details and card information are encrypted and transferred safely. If you decide to use PayPal to process your order, your details will also be protected. PayPal uses industry leading security technology and 24/7 monitoring to keep your financial information private and is one of the most highly trusted methods of payments on the web.
Shipping is on us! All orders are eligible for free shipping.
We ship our products to you as quickly as possible. We aim to process orders within 0-1 business days, and shipping takes 2-11 business days depending on whether you live in a major city or rural area. Once your order has been shipped, we’ll send you the tracking code so you can track the progress of your order.
You will get the tracking number directly to your email about 1-2 business days after purchase with a direct tracking link.