Below I will see our SunPower solar panels, which we have on the roof here in Texas, 3+ months since their first installation on Twosday. I will check the total process time, installation quality, financing, application and other factors. For each factor I will give SunPower a score from 0 to 5, with 0 being the worst and 5 being the best for each factor. Overall, I gave SunPower a score of 41.5 out of 45. There are several areas where it can improve, which is true for all of us. My overall recommendation: I highly recommend the panels and the company.
Note: Ukraine is falling into oblivion by Russian aggression. Anything we can do to reduce funding for this murderous regime is in the best interests of the world. Solar panels are great for avoiding burning coal and natural gas, saving tons of CO2 each year and significantly reducing your annual electricity costs. I own a nominal number of shares in Ford, SunPower, Sunrun and Tesla.
Average delivery time – 5 months. Score: 3 out of 5
This was the area with the lowest score for SunPower. Due to some unforced errors, our average implementation time (time from process start to end) was 5 months. The main factor here was the approval of the Homeowners’ Association (HOA), which lasted 3 months, from October to January. I have granted SunPower a power of attorney to negotiate and submit the necessary documentation for our solar panels on our behalf. For the first time, they submitted the documents incorrectly and incompletely. It took two months to figure out what was wrong with the HOA leadership. If you are looking for solar panels and have an HOA, obtain the necessary documents that the HOA requires and submit them yourself. Our architectural commission meets once a month. If something is wrong, we have to wait another month. Texas efficiency in all its beauty (sarcasm). Not everyone will be as patient as I am to buy solar panels. The community neighbor had the panels installed on the roof in 2 months, from start to finish, using Tesla.
Average cycle time – 3 to 4 weeks. Score: 5 out of 5
Once we had the HOA approved, SunPower was able to schedule the panel to be installed within 3 to 4 weeks. That seems reasonable, which is why I gave SunPower 5 out of 5.
Panel installation time – 3 hours. Score: 5 out of 5
22 solar panels were installed on my south roof in 3 hours. This includes wiring through the ground, down the gutter and next to the electrical box. In a few days, another person came, installed a SunPower monitoring box, plugged in electrical wires, painted the cable next to my gutter, and performed a preliminary inspection. The other person took an extra hour. States can do much better to make it easier to get solar approval. Approval should not take an order of magnitude more time than the installation itself.
It took 1 month after installing the solar panels for my tool to install the bidirectional panel. SunPower said they would follow, but after a month there were no results. I called the power plants directly, apologized and said they were backed up, and the next day they installed a two-way meter. The power was turned off for 5 minutes and a new two-way meter was installed. This meter calculates how much power you get from the grid and how much you send back.
Note: Even if you do not have a two-way meter set up, the panels power your house. You just don’t get any credit for what you send back to the network.
Application quality. Score: 4 out of 5
The application has several good features and has so much potential. If you have a battery, you can see real-time energy flows between your house, the battery, solar energy and the grid. I recommend SunPower to do the same if you only have solar. Right now, I need to switch between my local application and SunPower to get all the information about home use. Our service application is one day behind. SunPower has a real opportunity to simplify the user experience.
Features of the application that I like: real-time energy subtraction, energy production every 15 minutes, as well as energy and energy produced per day, month, year, lifespan and own. I really like to see how much CO2 we have saved, the equivalent of planted trees, mileage and petrol saved. I would like to see how much water is saved by solar panels.
The telephone number and e-mail of the customer service can be easily found. The application will tell you the size of the system. It didn’t work during my time with the app. I talked to Sanah about this problem last week. Sanah is in the SunPower Public Relations Department. She said she would discuss it with their engineers and have it fixed.
Note: Envelope backup calculations show that any well-sized solar panel system will save more CO2 at a lower pocket cost than most mid-range and high-end electric cars. Exceptions where an electric car may have a greater sense of CO2 compensation are when you drive a ton a year or your state’s grid relies heavily on coal (cough cough, Wyoming, West Virginia and Kentucky). I asked Sanah if SunPower could include CO2 calculations in an application for data enthusiasts like me. Solar panels> EV for most of us when it comes to CO2 savings. Special thanks to sri for the discussion.
Professionalism. Score: 5 out of 5
Customer service. Score: 4 out of 5
After installation, I once contacted SunPower customer service via email due to alleged low power production. They answered within 2 days and said that everything was fine. Sanah told me that new CEO Peter Faricy, who had previously worked for Amazon for a long time, has made SunPower the number one priority in improving customer service in the future.
Quality. Score: 5 out of 5
As you can see from the photos, I am very satisfied with the quality. The panels look good, the installation is clean, everything is done correctly.
Financing. Score: 6 out of 5
Tesla’s funding is now 4.49%, down 10% and over 10 years. SunPower worked with me at Tech CU in California. They offered me 1.99%, 0% down and 25 years. For the same $ 100, I can fund a 4 kW system with Tesla and a 7 kW system with SunPower. I want to add more panels and the interest rate will be higher. Even so, it will be less than 4.49%.
Easy financing is the key to the rapid expansion of residential solar energy. We need more panels, higher efficiency, lower start-up and monthly costs. At this low rate, the solar financing rate is lower than my mortgage rate. Since the financing is a credit union, any extra money they receive is used to benefit the credit union owners. SunPower has done a great job with Tech CU. Note: Once funding is set up, you have 30 days with Tech CU to expand your funding.
While solar panels will reduce your overall energy costs, making you a better credit risk, the financial system will take credit for your next loan. This is another way in which the current financial system works hand in hand to support fossil fuel providers. Choose a financial company that wants to help solar and renewable energy grow.
Mixed. Score: 4.5 out of 5
SunPower has partnered with 17 of California’s top 20 home builders to effectively incorporate solar energy into new homes, right on schedule. Their latest was Landsea Homes on March 1. I look forward to spreading this program throughout the country. It is easier for people to add solar energy when building a new house. Ford has partnered with Sunrun to install home solar and EV chargers. SunPower can develop solar technology relationships by working with other automakers.
One thing I appreciate – SunPower makes it easy to expand a solar system or battery with an existing system in the future.
Batteries and virtual power plants are in the early stages of expansion. If you want batteries, Tesla Powerwalls via SunPower will cost much more than Powerwalls directly from Tesla. SunPower’s own range of batteries is based on LFP chemistry.
As I said at the beginning, I would highly recommend SunPower for your solar panels. I told everyone in our community to take a look. I look forward to their own battery offering in Texas.
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